Frequently Asked Questions – Retort (Ready-to-Eat) Meals
We ship to all states in Malaysia.
Shipping fees are calculated at checkout.
No, there are no order limits. You can purchase any quantity, even a single pack.
Our Retock (Ready-to-Eat) food products generally have a shelf life of up to 12 months. We produce fresh batches weekly, so please refer to the packaging for the exact expiry date.
Retort products undergo ultra-high temperature sterilization at 121°C in a sealed environment. Since they are not exposed to new sources of contamination (air/water), they can be stored for up to 12 months.
We ship via standard courier services, and delivery typically takes 1 to 3 working days.
Frozen Food – Frequently Asked Questions
Currently, we only ship to West Malaysia.
Yes, we can combine both frozen and ambient foods in the same shipment using cold chain logistics to ensure freshness and quality.
We use foam boxes and ice packs to maintain freshness during transit.
Frozen food orders are shipped via cold chain logistics and typically arrive within 1 to 3 working days.
Unlike standard couriers, cold chain logistics use temperature-controlled trucks to ensure your food remains frozen and fresh upon arrival. This process prevents contamination and maintains product quality.
Frozen food products generally have a 12-month shelf life. Please check the packaging for the exact expiry date.
No defrosting is required. Simply reheat directly in boiling water for 15 minutes.